Thursday, July 28, 2011

First Who - Then What... Really?

If you read the title real fast, it looks like I’m trying to find out what went on... walking into the middle of a conversation and asking someone to fill me in on the details.
“Who?... What?...”
Finally got to the 3rd chapter of "Good to Great". No, it was not easy for me to relate to this chapter at all. I never had the pleasure of personally hiring someone. However, I have been involved on occasion in the decision-making process. And, yes - I do understand where Jim is coming from. Before I end this entry, I will try to simplify the business concept. That is, "First Who, then What" is nothing short of intuitive when we fall-back on some basics.

In my thirteen years of corporate exposure, I have had the opportunity to work in several environments where the “right people" where already "on the bus”. Similarly, other environments with the “wrong people”. I have had the opportunity to lead people – but not by authority. Because the project demanded it, I was suddenly taking charge of several individuals, each with their own agenda. Herding cats would actually be easy by comparison. In the occasions where I was lucky enough to have the right people, the team was focused and ready to run. On the other not-so-lucky occasions, I secretly wished I could have changed the “occupants on the bus” - not just where they where sitting. Ha. Unfortunately, it was not my place to do so.

However, that’s not quite what the chapter is about. It is viewed from a much higher level and encompasses the business concept/model from a management viewpoint. No doubt, Jim Collins seems to have a “formula” for the path to greatness, and is as follows: